Email

This interface allows you to add and manage email accounts for your domains.

Email Accounts

Create an email address

To create a new email address, perform the following steps:
1 – Open cPanel (yourdomain/cpanel).
2 – Click on (Email Accounts) from Email section.
3 – Enter the email address that you wish to create in the Email text box. If you manage more than one domain, make certain to select the appropriate domain from the menu.
4 – Enter and confirm the new password in the appropriate text boxes.
5 – Enter the quota in the Mailbox Quota text box. The quota defines the amount of disk space the account may use to store email.
6 – To send client configuration instructions to the account, select the Send welcome email with mail client configuration instructions. option.
7 – Click on Create Account.

Change Password

To change a password, perform the following steps:
1 – Click Password for the appropriate email account.
2 – Enter and confirm the new password in the appropriate text boxes.
3 – Click Change Password to store the new password.

Change Quota

To change a mail quota, perform the following steps:
1 – Click Quota.
2 – Enter the new email quota, in Megabytes, in the appropriate text box. For an unlimited account, click unlimited.
3 – Click Change Quota to store the new value.

Set Up Email Client

To configure your mail client, perform the following steps:
1 – Select and download the appropriate configuration file from the list.
2 – Run the script file to automatically configure your email client to use the selected address.

Delete

To delete an email address, perform the following steps:
1 – Click Delete for the account to remove.
2 – Click Delete.

Access Webmail

This feature allows you to access an email account with a web browser. To access this feature, perform the following steps:
1 – Click More for the appropriate email account.
2 – Select Access Webmail.
3 – Enter the password in the appropriate text box.
4 – Click Log in.

Video: https://youtu.be/PwyO_burlT8

Forwarders

Forwarders

This interface allows you configure an email address to forward copies of incoming emails to another address.

Add Forwarder

To add a mail forwarder, perform the following steps:
1 – Click Add Forwarder.
2 – In the Address to Forward text box, enter the address for which you wish to forward incoming email.
3 – Select the desired domain from the menu.
4 – Forward to email address — Select this option to forward incoming email to another address. Enter the address to which you wish to forward email in the text box.
5 – Click Add Forwarder.

Domain forwarders

Domain forwarders send copies of all of a domain’s incoming email to another domain. Domain forwarders override the default address for the forwarded domain.

Add Domain Forwarder

To add a domain forwarder, perform the following steps:
1 – Click Add Domain Forwarder.
2 – Enter the domain to which you want to forward email.
3 – Click Add Domain Forwarder.

Delete a domain forwarder

To remove a domain forwarder, click Delete next to the domain forwarder that you wish to remove, and then click Delete Domain Forwarder to confirm.
Video: https://youtu.be/mZ5vk6doLEc

Email Routing

Email Routing

This interface allows you to configure how the system routes a domain’s incoming mail. For example, you can use this interface to configure the server as a backup mail exchanger, which will hold a domain’s mail until the primary mail exchanger is available.

Configure Email Routing

To configure how your server routes mail for a domain, perform the following steps:
1 – Select the desired domain from the menu. If only one domain exists on your cPanel account, the system selects it automatically.
2 – Select one of the following options under Configure Email Routing:
 Automatically Detect Configuration —The system uses the following criteria to configure the email routing settings:
• Local Mail Exchanger — The lowest numbered mail exchanger points to an IP address on this server.
• Backup Mail Exchanger — The lowest numbered mail exchanger points to an IP address not on this server.
• Remote Mail Exchanger — No mail exchangers point to an IP address on this server.
• Local Mail Exchanger — The server always accepts mail for this domain. The system will deliver mail to the local mailbox.
• Backup Mail Exchanger — The server functions as a backup mail exchanger. The system will hold mail for this domain until a lower number mail exchanger becomes available .
• Remote Mail Exchanger — The server will not accept mail for this domain. The system sends all mail for this domain to the lowest numbered mail exchanger.
3 – Click Change.

Add or edit an autoresponder

To add an autoresponder, perform the following steps:
1 – Select the domain for which to add or edit an autoresponder from the Managing menu.
2 – Perform one of the following actions:
3 – Select a character set from the Character Set menu.
4 – Enter the interval, in hours, for the autoresponder to wait between responses to the same email address.
5 – In the Email text box, enter the email address for which to respond.
6 – In the From text box, enter the username to appear in the response.
7 – In the Subject text box, enter the subject to appear in the response.
8 – If the message includes HTML tags, select the HTML checkbox.
9 – In the Body text box, enter the text of the response.
10 – Select a start time. You can choose Immediately or Custom.
11 – Select a stop time. You can choose Never or Custom.
12 – Click Create/Modify to save the autoresponder.

Remove an autoresponder

To delete an autoresponder, perform the following steps:
1 – Click Delete next to the autoresponder that you wish to delete.
2 – Click Delete Autoresponder.

Video: https://youtu.be/z8DVXVtQDdY

Default Address

Default Address

This interface allows you to set up a default address (catch-all address) that receives any mail for an invalid email address for the domain. You can also define how the default address handles incoming messages.

Set Default Address

To set a default address for your domain, perform the following steps:
1 – Select the domain for which you wish to set a default address.
2 – Select one of the following options:
* Discard the email while your server processes it by SMTP time with an error message — Select this option to send an error message to the sender. Enter an error message in the Failure Message (seen by sender) text box.
* Forward to Email Address — Select this option to forward mail to another address. Enter the email address or your cPanel account’s username in the Forward to Email Address text box.
* Click Advanced Options to view the following additional options:
– Forward to your system account — Select this option to forward mail to the system account.
– Pipe to a Program — Select this option to forward messages to a program at the path that you define in the available text box.
– Discard (Not Recommended) — Select this option to delete incoming messages without a failure notice.
3 – Click Change.

Video: https://youtu.be/R7RgwlS5sf8

Track Delivery

Track Delivery

This interface displays reports about email message delivery attempts from your account and allows you to trace message delivery routes. This can be useful if you need to locate problems with email delivery.

Video: https://youtu.be/DYCvYcnHa1M

Global Email Filters

Global Email Filters

This interface allows you to configure how your server filters all of the email that your domains’ email accounts receive.

Create Filter

To create a new filter, perform the following steps:
1 – Click Create a New Filter.
2 – Enter the filter’s name in the Filter Name text box.
3 – Configure your filter’s rules and actions.
4 – Click Create.

Edit a filter

To edit an existing filter, perform the following steps:
1 – Click Edit next to the appropriate filter name.
2 – Make the desired changes to the filter.
3 – Click Create.

Delete a filter

To delete a filter, perform the following steps:
1 – Click Delete next to the appropriate filter name.
2 – Click Delete Filter.

Video: https://youtu.be/JMHdWSLTh84

Email Filters

Email Filters

This interface allows you to filter the email for each email account in your domain.

Create a filter

To create a new filter, perform the following steps:
1 – In the Filters by Users table, click Manage Filters for the appropriate email account.
2 – Click Create a New Filter.
3 – Enter a name for the filter in the Filter Name text box.
4 – Configure your filter’s rules and actions.
5 – Click Create.

Edit a filter

To edit an existing filter, perform the following steps:
1 – Click Edit next to the appropriate filter name.
2 – Make the desired changes to the filter.
3 – Click Save.

Delete a filter

To delete a filter, perform the following steps:
1 – Click Delete for the appropriate filter name.
2 – Click Delete Filter.

Video: https://youtu.be/zCGjgXQbsc8

Authentication

Authentication

cPanel’s Authentication interface allows you to enable or disable Domain Keys Identified Mail (DKIM) and Sender Policy Framework (SPF). These features provide information about incoming mail. The system uses this information to verify that a trusted sender sent the messages.

DKIM

DKIM verifies the sender and integrity of a message. It allows an email system to prove that spammers did not alter an incoming message while in transit (forgery). DIM also verifies that the messages your domains receive come from the specified domain.
• To enable DKIM, click Enable.
• To disable DKIM, click Disable.

SPF

SPF attempts to deny spammers the ability to send email while they forge your domain’s name as the sender (spoofing). SPF adds IP addresses to a list of servers that can send mail from your domains. It verifies that messages that your domains send originated from the listed server, which reduces the amount of backscatter that you receive.
• To enable SPF, click Enable.
• To disable SPF, click Disable.

Advanced settings

You can use the following Advanced Settings options to further configure SPF:
– Additional Hosts that send mail for your domains (A)
Additional hosts that the system automatically approves to send mail from your domains.

– Additional MX servers for your domains (MX)
MX entries that can send mail from your domains.
– Additional IP Address blocks for your domains (IPv4 or IPv6)
IP addresses (IPv4 or IPv6) that you approve to send mail from your domains. The system automatically includes your server’s main IP addresses in this list.

– Include List (INCLUDE)
Additional domains to include in your SPF settings. Use this setting, for example, when you send mail with another service.

– All Entry (ALL)
Whether SPF causes undefined hosts to fail.
• If you enable this setting, the SPF feature causes hosts that you do not define in the above lists to fail.
• If you disable this setting, the SPF feature does not cause undefined hosts to automatically fail. Instead, the system marks undefined hosts as Neutral. When a server receives mail from a neutral host, it functions as though you disabled SPF.
After you test the entries in the above lists, we strongly recommend that you enable this feature.

– Overwrite Existing Entries
Whether to overwrite existing SPF entries. If you enable this setting, the system overwrites existing SPF entries.

Video: https://youtu.be/UMUwLvPIFnQ

Address Importer

Address Importer

This interface allows you to use two types of files to create multiple email addresses or forwarders for your account simultaneously. You may use Microsoft® Excel® spreadsheet files (.xls) or comma-separated values sheet (CSV) files (.csv) to import data.

Create the import file

To create the import file, add a series of email addresses and passwords to your spreadsheet or plain text file. For each account forwarder, use a separate row in the spreadsheet or a new line in the plain text file to separate the information for each account or forwarder.
Import the following information for each address or forwarder:
• Usernames (for example, user1 or user@example.com).
• Passwords (to import email addresses).
• Quotas (for example, 10 indicates 10 Megabytes).

Import the file

Import the file to create the accounts. cPanel uses the information in the file to create all of the accounts automatically.
To import the file, perform the following steps:
1 – In Step 1, select E-mail Accounts or Forwarders.
2 – In Step 2, click Choose File to select the file to import.
3 – In Step 3, select the character that you used as the delimiter. If you used a delimiter that does not appear in the list, select Other and enter that character in the Other text box.
4 – Select Treat first row as column headers if you placed column headers in the first row of the file.
5 – Click Next.
6 – Use the menus above each column of values to assign the properties of each delimited value.
• For example, if you chose to use a comma as the delimiter, and input the line account, password, domain, use the menus above each value to assign account to Email, password to Password, and domain to Domain.
• Select Ignore for columns that contain unnecessary data.
7 – From the Domain menu at the bottom of the interface, select the domain to use for these accounts.
8 – Click Next.
9 – Click Finish.
Click Import More to return to the first screen of this interface and import additional addresses.

Video: https://youtu.be/3lmOtgK6Pzg

Apache SpamAssassin™

Apache SpamAssassin™

This interface allows you to configure Apache SpamAssassin™ for your account. Apache SpamAssassin is an email utility that examines incoming email and tests for spam characteristics. It uses Bayesian spam filtering and network tests to screen incoming email. This results in an overall score that Apache SpamAssassin uses to determine whether it should discard a message.

Spam Auto-Delete

The Spam Auto-Delete feature automatically deletes messages that meet or exceed the spam score limit.
To enable this feature, select the desired minimum spam score and click Auto-Delete Spam. This setting defaults to 5.
To disable this feature, click Disable Auto-Delete Spam.

Apache SpamAssassin™ Configuration

Click Configure Apache SpamAssassin™ to update Apache SpamAssassin’s configuration.

blacklist_from

Apache SpamAssassin may incorrectly tag some mail as non-spam messages. If these messages often come from specific addresses, you can blacklist them to ensure that Apache SpamAssassin tags their messages correctly.
To do this, enter the address in one of the blacklist_from text boxes.

Video: https://youtu.be/NSDbAJexkA4

Encryption

Encryption

GnuPG keys use the public key approach for encryption. Servers that use GnuPG keys encrypt outbound messages with a public key. Only the intended recipient, who has the private key, can decrypt the message.

Create a New Key

To add a GnuPG key, perform the following steps:
1 – Enter your information in the Create a New Key text boxes.
2 – Select the key size from the Key Size menu.
3 – Click Generate Key.

Import a key

To import an existing GnuPG key, perform the following steps:
1 – Copy and paste the key into the available text box.
2 – Click Import.
The system will automatically install the key.

Delete or view keys

After you add a key set to the server, you can delete it or view it under the appropriate Public or Private headings.

Video: https://youtu.be/oQhl-gwHodU

Calendars and Contacts

Calendars and Contacts

Access your calendars and contacts on your personal devices

Email Disk Usage

Email Disk Usage

This interface allows you to view all of your mailboxes and remove old or large messages.

Account

Select the account to modify from the Account menu

Search

Use the Search text box to search for specific mailbox names

The mailboxes table

The mailbox table contains a list of mailboxes. You can sort this information by the name, number of messages, or disk usage.
• Mailbox Name — The name of the mailbox.
• # of Messages — The number of messages for the address or in the mailbox folder.
• Disk Usage — The disk usage for each address or mailbox, in bytes, Kilobytes (KB), Megabytes (MB), or Gigabytes (GB).
• Actions — The actions available for the mailbox.

Remove messages

To remove messages, perform the following steps:
1 – Click Manage.
2 – Select a removal option from the menu.
3 – Click Delete Permanently.